Lumen
FAQ

Questions, answered.

Installing, addons, playback, Live TV, sync and the Pass. Still stuck? Write to us.

What Lumen is

Is Lumen free?

Yes. Watching, Live TV, your library and every device are free. The Lumen Pass, €19 once, adds recording, subtitles made on your device and hosted sync, after 14 days to try them.

Does it come with films or channels?

No. Lumen ships no content sources. It bundles two keyless addons for metadata and subtitles, Cinemeta and OpenSubtitles; everything else comes from the addons, subscriptions, servers and files you add. How addons work

Is Lumen legal to use?

Lumen is a media player, like any other. What you play with it is up to you: use it with sources you have the rights to watch.

How does Lumen relate to Stremio?

Lumen is compatible with the open Stremio addon protocol, so the addons you use there work here, and you can import your addons, library and progress from a Stremio account. Lumen is a separate app and not affiliated with Stremio.

Installing

Why does Windows warn me?

The installer is not code-signed yet, so the first run shows “Windows protected your PC”. Click More info, then Run anyway. To be sure the file is ours, compare its SHA-256 with the one on the download page.

How do I install on Android TV?

Open the 64-bit APK with a file manager on the TV, from a USB stick or a network share, and allow installs from that app. Or use adb from a computer. Step by step

Does it run on Mac, iPhone or Linux?

Mac and iPhone, yes, in preview: neither build is code-signed yet, so macOS asks you to allow the first launch and the iPhone build is signed with your own Apple Account. Linux is possible from the same code but is not built or tested yet. Downloads

How do I update?

Lumen tells you when a newer version exists. Install the new version over the old one; your library and settings stay. The Microsoft Store version updates through the Store.

Your data

Do you collect anything?

No analytics, no telemetry, no account. Once a day Lumen fetches a small version file to tell you about updates, carrying nothing about you; you can turn that off. The app talks to your addons, to TMDB or Trakt only with your own keys, to the sync server only if you turn sync on, and to the video site when you press Trailer. Privacy

Where is my data?

On the device: your library, progress, addons, settings and downloads. With sync on, encrypted copies go through the relay; nothing else leaves.

How do I back up my library?

Settings → Storage → Back up data writes one file with your library, progress, addons and settings. Restore from backup puts it back on the next start and keeps your current data alongside.

Playing

Does it play TrueHD, Atmos and DTS?

Yes. Lumen’s own build of mpv and FFmpeg carries every LGPL decoder, so a remux plays its lossless track, and passthrough sends Dolby and DTS, Atmos and DTS:X included, to your receiver untouched.

A film has no subtitles in my language.

Lumen looks for them in your subtitle addon first. When there are none, it can write them on your device from the dialogue, and translate them.

Something plays badly. What do I check?

Open the player’s statistics (the D key, or Playback statistics in the player’s settings). They start with plain sentences: the source is slower than the video needs, frames are dropped, or decoding runs on the processor.

Which languages does the app speak?

Twenty-six. Pick one in Settings or follow your system; dates and numbers follow the language too. Right-to-left languages wait for a layout pass.

Your own way

Can I run my own sync server?

Yes, free and without a Pass. The relay is installed beside the app on Windows and published as a Docker image. Run your own relay

Can I use my Plex, Jellyfin or NAS?

Yes. Plex, Jellyfin and Emby servers work as sources, DLNA servers on your network are found by themselves, and network folders join your library like folders on your computer.

Can I bring my Stremio setup?

Addons → Import from Stremio brings your addons in their order, your library and your progress. The password goes straight to Stremio and is never stored.

Lumen Pass

What does it cost?

€19, once, tax included. No subscription, no renewal, no per-device charge, and nothing is ever charged again for a Pass you hold.

Do I need a Pass for the TV?

No. The Android TV app plays without one, like every other device.

Can I get a refund?

Within 14 days, yes, through the link on your Stripe receipt. No questions asked. A refund ends the Pass.

More about the Pass

Keys, households, transfers and what happens after the 14 days are on the Pass page.

Ready when you are.

Free on every device, no account to make, and installed in a minute.